Information Technology (IT) students at Moraine Park Technical College’s Fond du Lac campus are getting hands-on, real-world experience before graduation.
Under the supervision of instructors, IT-Technical Support/Networking students run a Computer Clinic to assist Moraine Park staff and students, as well as members of the community, with concerns regarding their home computers. Services include system cleanup, diagnosis and repair, and software and hardware installation.
“The Computer Clinic was started to give students real problems to work with,” said Moraine Park IT-technical support specialist instructor Lisa Pollard. “Students need to contact customers, try to diagnose the problem, make sure they back up all necessary data, and follow through with the picking up of the computer.”
and their questions will be answered.
When customers pick up their computers the students explain what they did and teach the customers how to maintain the computers. Pollard also said if people have technical questions, they can send an e-mail to firstname.lastname@example.org
The Computer Clinic runs through the end of the fall semester in December, and will start up again with the spring semester.