Cosmetology student booking an appointment by phone

Not only do the students in the Cosmetology Program learn cutting, coloring and styling hair.  They also learn the important role customer services plays into finding a client and having them come back.

What makes you want to come back to a particular business?  Most times it is because you have a positive experience.  You have good customer service.

Customer Service is:  the assistance and advice provided by a company to those people who buy or use its products or services.

Here are five customer service skills that we practice at Techniques Salon and Spa and throughout MPTC:

  1. Attentiveness
  2. Helpfulness
  3. Patience
  4. Positive Attitude
  5. SMILE!

To learn more about the Cosmetology Program, click here.

To make an appointment at Techniques Salon and Spa, please  call 929-2106.

Salon hours, click here.

Salon services, click here.

 

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Written by Michelle Freund
Admin Aide - Cosmetology