Albert Einstein is known to say, “The only source of knowledge is experience” and there is much experience to gain while preparing for a future career. Students of the medical assistant program develop the skills to take medical histories, record vital signs, prepare patients for examination, collect and prepare laboratory specimens, perform basic laboratory tests, draw blood and instruct patients about medications or special diets. Medical office specialist students perform administrative tasks such as billing and insurance, greeting patients on the phone and in person, handling correspondence, scheduling appointments and updating patient records. At Moraine Park Technical College, students prepare for their upcoming careers outside of the traditional classroom.
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Moraine Park is very proud to announce our 2018-19 Newman Civic Fellow, Queenie Weesen!

Queenie says, “Becoming a Nurse, I want to give elderly and hospice patients, quality care, kindness and compassion. I teach my children, education and helping your community is essential for success. As a child, I sometimes escaped to the roof of my grandma’s house, watching the airport planes flying overheard and told myself, ‘One day I will fly! In America you can fly!’”
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Christina Kreuser completed the requirements for the Medical Assisting Program in January 2017. She started her job as a medical assistant in February 2017. Christina recently shared the following information about her experience.
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On September 28, 2017 twelve students successfully completed Moraine Park Technical College’s Medical Assistant second one year long training cohort at the West Bend Campus.

Funded by the U.S. Department of Labor Trade Adjustment Assistance Community College Career Training (TAACCCT) ACT 4 Healthcare Grant program, the Medical Assistant program at the West Bend Campus is condensing the 35 credit technical diploma program into a one-year cohort model including a set M,W, F schedule with a Friday lab time and intrusive advising for targeted student support.
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Want to change careers? Need direction in life? So did Gena Winter.

“I hit a point in my life where I wanted a career change. I was focused on finding a job that would best suit my family time and yet something that I would really enjoy doing on a daily basis. I didn’t know where to turn so I made an appointment with an MPTC counselor.  After reviewing my interest, she pointed me to the Medical Assistant program where I fell in love with it. With my kids being active in school and sports, I was able to take most of my classes at night or online at MPTC. The training and education itself was a short period of time.”
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Gloria Madison HIT Instructor and Program Director

Faculty Spotlight – Gloria Madison

Tell us a little bit about yourself, include professional achievements:

Professionally, I am a Registered Health Information Administrator (RHIA) with a bachelor’s degree in Health Information Administration and a master’s degree in Management Information Systems. I am also a certified health data analyst and a certified healthcare technology specialist with an emphasis in implementation management. I have been teaching for over 20 years at both the associate and baccalaureate degree level. I have over 30 years of health care experience in a variety of roles and settings, which include acute, long term, ambulatory and behavioral health care. I have experience assisting individuals and organizations achieve academic and organizational goals through coaching, project management and education. My occupational experience includes gathering, analyzing and defining business and functional requirements; designing/re-engineering processes, workflows and implementing technology solutions for healthcare systems. However, my true passion is teaching.

Personally, I am a proud Wisconsinite from Milwaukee. I love to read, cook and entertain friends and family.  In recent years I have attempted gardening. The results vary from year to year but I enjoy the process.
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Are you interested in the medical field? Do you like to problem-solve? Does technology excite you? Then you might be interested in the field of Radiography.

Recently the Moraine Park Radiography Students got the chance to travel to Chicago and check out all the latest technology.
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Due to the successful pilot of the Medical Assistant “cohort” model, the program will be offered again at the West Bend campus.  Classes will begin for the program in June 2018 to allow the students a jump start on their education and to be able to complete the program in May of 2019.

What makes this program different?

1. Smaller class size
2. Program is completed in one year
3. Mandatory, built in lab time to assist with homework and skills
4. Schedule designed to have your courses offered in the best order for success
5. Schedule stays the same for entire year – allows for work/life balance and planning
6. One main instructor for consistency and strong relationships
7. Cohort model allows support and comfort level with your classmates – you are in classes with the same students for the entire year
8. Fabulous success data – all students in graduated, passed their certification exam, and are working in their field!

What does a medical assistant do?  
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MPTC Health and Wellness students in action!

1. Could you share your “story” how did you end up at Moraine Park?

I was a stay at home mom and when my kids went back to school I didn’t want to just work at a job I hated. So, I went back to school. I had a few different program changes and then I found the Health and Wellness program.

2. How did you decide you wanted to continue in the Health and Wellness degree?
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